From the ID itself
When the identity document carries the address, the address step completes on its own.
- Digital ID wallets with a resident address
- Chip documents that hold the address
- National ID cards that print it on the front
Proof of address without the paper chase
Add one flag to your session and Zoi ID verifies where your user lives. When the ID already proves the address, there is nothing more to do. When it does not, one short screen takes a signed statement or a photo of a recent bill.
Step 4 of 5
Confirm your address
Upload a signed PDF from your bank or a government portal, or take a photo of a recent bill or letter.
Signed PDF
Photo of a bill or letter
statement-2026-10.pdfSignature valid
Musterstrasse 12
10115 Berlin, DE
10115 Berlin, DE
Proof of addressVerified
- Method
- Signed PDF
- Evidence level
- High
- Document
- Bank statement
- Document date
- 2026-10-14
- Country
- DE
Signature valid
Less friction for users. Stronger evidence for you.
The address is proven by the strongest source the user has, and you always know which one it was.
No extra step when the ID has it
Digital IDs, chip documents and ID cards that print the address prove it during the identity step.
Verified at the source
Digitally signed statements from banks and government portals are checked against their signature, so edited files stand out.
One short screen when needed
Users upload a signed PDF or snap a recent bill. Clear hints help them pick the right document before they submit.
Experts for the rest
Photos, scans and unclear cases go to trained reviewers, who confirm the address with the document in front of them.
Three ways to prove an address
Users take the fastest path their documents allow. You get the same clear result.
Signed documents
Statements and certificates downloaded from a bank or a government portal.
- Signature checked the moment the file is uploaded
- Seals of known organisations count as the strongest evidence
- Changes made after signing are caught
Bills and letters
A photo or scan of a utility bill, bank letter, tax document or official letter.
- Read automatically, then confirmed by the user
- Checked against the verified name and your rules
- Decided by a trained reviewer
One flag for you. Your rules for the rest.
Send requirements: ["address"] when you create a session. Keep our defaults, or set how old a document may be, which types you accept and whether only signed evidence counts.
- Ask at onboarding, or later for a verified user without redoing identity
- An evidence level with every result, so your rules can tell a signed statement from a photo
- Address lines only for partners with the address scope
- Documents stay with us, encrypted, and are deleted 90 days after the decision
{
"externalUserId": "user_42",
"appId": "com.example.app",
"requirements": ["address"]
}Proof of addressVerified
- Method
- Signed PDF
- Evidence level
- High
- Document
- Bank statement
Signature valid
Already verified? Just the address.
When a user moves or your rules change, start a follow-up session. The user gives consent and proves the new address. No new document photo, no new selfie, and the identity keeps its id and validity.
- Your backend gets a webhook with the updated identity
- The same screens in 19 languages, in your app or in any browser
- Sandbox scenarios for each outcome, before you go live
Put a real person behind every account
Zoi ID is launching soon. Early access partners get sandbox keys, a direct line to our team and a setup that fits their markets.
Or write to official@zoi.network